Management:

Kristy Gould, Director
Lisa Rigoulot, Assistant Director
Jen Lachance, Member Services Manager
Nicole Ouellette, Billing & Enrollment Services Manager
Anne Charles, Health Promotion Manager

Click here to download a full contact list

 

Member Service:

MMEHT Service Representatives are available to individual participants. They can be reached Monday through Friday from 8:00 a.m. to 4:30 p.m. by calling 1-800-852-8300 or by emailing us at htservice@memun.org.

  • MMEHT Participant Benefit Questions (Medical, Prescription, Life, Dental, or Disability bills submitted by the Insured, Doctor, Dentist, Hospital or Medical Facility, or other Provider)
  • Identification Cards
  • Appeals

 

Billing and Enrollment Services:

MMEHT Enrollment Representatives are available to employers and individual participants. They can be reached from Monday through Friday from 8:00 a.m. to 4:30 p.m. by calling 1-800-452-8786 ext. 2585 or by emailing us at htbilling@memun.org.

  • Employer Billing Questions (Effective dates, premium amounts, billing adjustments)
  • Participant Billing Questions (COBRA, Retiree)
  • Eligibility (Enrollment / Changes / Terminations)
  • Forms or Supplies

 

Field Service:

MMEHT Service Representatives are available to participating employer groups and for on-site meetings.

  • Program Information and review for any new or existing participating employer group
  • On-Site Employee Meetings

Field Representatives are designated by county for all participating and prospective employer groups:

Debbie Bridges

  • Androscoggin
  • Cumberland
  • Franklin
  • Knox
  • Lincoln
  • Oxford
  • Sagadahoc
  • York

Lauren Gaudet

  • Aroostook
  • Hancock
  • Kennebec
  • Penobscot
  • Piscataquis
  • Somerset
  • Waldo
  • Washington

 

Health Promotion (Wellness Works) Service:

For more information on this innovative MMEHT program, please visit the Wellness Works area of our web site or contact us by email.