In order to be certain your changes appear on the next billing statement, please submit them to the Health Trust by the first of the month. Bills will be mailed out around the 10th of each month.
The exception to this timeframe is the January bills, which are sent in December. These will be sent later in the month to allow as many changes from the Open Enrollment period to be captured, and for the January bills to be as accurate as possible.
Please refer to the Guide to Billing and Enrollment for more information about the billing process.
If you have any questions regarding the billing process, please contact the Health Trust Billing and Enrollment Representatives. You may reach them via e-mail at htbilling@memun.org, or by phone at 1-800-452-8786 Monday through Friday, between 8:00 am and 4:30 pm.